Introduction

At Wookaao, we are committed to providing high-quality services. If you are not satisfied with your purchase, our Refund Policy outlines the terms and conditions for receiving a refund.

Eligibility for Refunds

We offer refunds for services under the following conditions:

• Service Not Delivered: If the service has not been delivered within the agreed timeframe and no satisfactory progress has been made.
• Quality Issues: If the delivered service does not meet the agreed specifications or quality standards.
• Cancellation: If the project is cancelled before significant work has commenced.

Non-Refundable Circumstances

Refunds will not be provided in the following cases:

• Change of Mind: If you decide to discontinue the project for reasons unrelated to our service quality or delivery.
• Completed Services: For services that have been fully delivered and accepted by the client.
• Partial Work: For partially completed work where significant progress has been made.

Refund Process

To request a refund, please follow these steps:

• Contact our customer support team at info@wookaao.com with your order details and the reason for the refund request.
• Our team will review your request and may ask for additional information or clarification.
• If your request is approved, we will process the refund within 7 business days.

Contact Us

If you have any questions about our Refund Policy or need assistance, please contact us at:

• Email: info@wookaao.com